This is a new blog for Dan Russo, the WebEx subject matter expert for MeetMeNow and PCNow. Look to this blog for updates, tips and tricks on how to get the most out these products. The focus will be on the needs of the individual professional and prosumer.
Thank you for participating in the PCNow Customer Survey
8/20/2007 | posted by
Dan
I wanted to thank all the customers that participated in our PCNow customer survey. We sent out an email to many of our customers, and I am pleased to report we got a great response.
We received some key input on new features and functionality you are looking for, and we are already working on integrating those suggestions into our product plans.
We also got some great verbatim comments from you about how you use PCNow and some of the unique values you see in the product.
Tha ...
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We just completed the integration and testing and I am happy to let you know that we have verified that the iPhone works effectively with PCNow. With PCNow you can access your email, files and folders from any cell phone with Internet access, including the iPhone.
Dan
PCNow and MeetMeNow - Printing your Monthly Invoice
7/23/2007 | posted by
Dan
I have read a few questions from customers asking how to print their own invoice for PCNow or MeetMeNow. Here are the steps to follow:
- Login to either PCNow or MeetMeNow
- Click on "My Account"
- Click on "Billing History"
- Choose the billing period range
- It will take you to your Invoice Details
- Click on "Print View"
- You can now right click to print
Dan
MeetMeNow - "Pass Control" and "Change Presenter"
7/9/2007 | posted by
Dan
I am still seeing some questions from some of our customers where there is confusion between "Pass Control" and "Change Presenter" buttons in MeetMeNow.
Click on "Pass Control" to let an Attendee present what is on your desktop. Or let someone share anything on their own desktop by clicking on "Change Presenter".
The Attendee can even take it one step further, and then "Pass Control" back to you so you can control their desktop.
D ...
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I have read a few comments from customers wondering if they can use MeetMeNow with Windows Vista.....and the answer is YES. Several months ago we rolled out the support for Vista. Here is the list of what works with MeetMeNow:
Windows 98, Windows Vista, NT 4 with SP6, 2000, 2003 Server, or XP
Regards,
Dan
Schedule Your MeetMeNow Meetings through Outlook
6/26/2007 | posted by
Dan
I few customers for MeetMeNow did not realize that you could schedule and start your meetings through Outlook. Here are the directions:
Here’s how to start your own MeetMeNow meeting through Outlook:
Install Integration to Outlook.
Click the Start Meeting Now or Schedule Meeting button.
Choose a date and time if scheduling a meeting ahead of time.
Set up the teleconference number to use for the meeting.
Click Add Attendee & Send. ...
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In looking at the user activity, it is clear that many people use the system tray to launch their MeetMeNow Meetings. For those that may not be aware of this method, here are the steps.
1. Double click on the MeetMeNow icon in the System Tray (typically you will find it in the blue section at the bottom of your screen. The icon looks like a monitor with a colored ball in the center).
2. You can now click on "Start Meeting Now", "Start a Scheduled Meeting&quo ...
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In going over some comments from our customers, I read a few where some people did not know how to use MeetMeNow for support. I just wanted to quickly give you the directions:
First start your meeting: Double click the MeetMeNow icon in your system tray, choose Start Meeting Now.
Once you are ready to start, click on start sharing
Invite your other participant to join.
Identify who you need to support and then Click on Change Presenter.
And then have them click on Pas ...
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Hi, I'm Dan Russo, the Product Marketing Manager for the Individual Professional Products at WebEx which include MeetMeNow and PCNow.
I am really excited to get my blog started, so we can start sharing some tips and tricks with each other, as well as getting your input on what you want to see in terms of enhancements to these products.
I also want to use this forum to share success stories and discuss unique uses of these products.
Looking forward to much interaction in the future.
Dan