eMarketing Roadmap In A Virtual World
Exploring evolutionary and disruptive translation of marketing concepts into the virtual, online events and collaborative world.
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Messaging - The Hardest Easiest Thing To Do ...

7/15/2008 | posted by
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Position: Sr. Management Consultant - Cisco Systems
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t.sagmiller

How do you get your message through to your audience?  The simple answer is to be clear and consistent.  Here is how:
What is your message?
Picture yourself in the middle of the desert.  You have not had a drink of water in two days ... you are dying from thirst:
Scenario 1:  A man approaches with a bucket of hot desert sand and wants to sell it to you.  What is your reaction?
Scenario 2:  Now picture a man who drives up in an RV with a cold shower, a refrigerator full of cold water and sodas, and air conditioning.  The man offers to drive you to civilization.  What is your reaction?
NEEDS - Identify your target audience and their situation ... what do they really need?  What are they concerned about every day?
SOLUTION - Identify how your products and services address their needs and solve their problem.
MESSAGE - Create a precise message ... what words or phrase will make them jump to attention when you present your solution?  In this case, "ICE Cold Water" would be a great message!
MEDIA - Identify the media channels you can use to broadcast your message.  Use WebEx Event Center and Training Center as a messaging distribution outlet.
MARCOM ASSETS - Identify assets that will be used to present your message and solution - presentations, brochures, data sheets, articles, ads, emails, video clips ...

CONSISTENCY and Improvement - Create a system that reviews each asset to ensure that the SAME, CLEAR, and PRECISE message appears in each asset and delivery vehicle.

Targeting - Ensure that your "ICE Cold Water" message is being delivered to the audience in the desert and not the audience in the Olympic National Rain Forest!

ICE COLD WATER !

Thomas Sagmiller
Sr. Marketing Management Consultant, Cisco Systems

 

 
 
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