A quick snapshot of the ideas submitted and the status of activity since last month's blog update: 

Do you think Idea Share is a useful/feature friendly tool?  I’m curious about why there are so few ideas submitted.  Is WebEx just that good?! Provide me your feedback – please!

Legend:

• Active:  Every idea start outs new/active

• Reviewing:  We're looking into whether this is a feasible option

• In Progress:  We're taking action on the idea in a future release or service patch

• Retired: The idea is not moving forward, not feasible, not on the company roadmap, will not be implemented

• Completed: We took action and implemented the idea/was already part of the product plan prior to the idea being submitted

Ideas that are on the roadmap – marching ahead to implementation (potentially)! 

 Ability to change verbiage on the Sales Portal (on Sales Center):  Allow customer's to customize the verbiage on the Sales Portals in case they do not want to use Portals for their "sales team". When you create a portal, and you upload your picture, it will be listed on the portal under "sales team". It would be nice if it could be customized to say "training team", "productions team", Company XYZ team", etc. This way Sales Portals can be used within other departments and not just geared towards sales usage.  This idea is and is being reviewed as part of a future roadmap release.

Add ability to create recurring EC events (similar to TC); this is on the roadmap; to be implemented in '09.

Ability to record Audio Only sessions using audio prompts without creating a WebEx meeting to record.  We're looking into implementing this in the next release (WBS28)

Already implemented:

Biweekly meetings in Outlook Integration/Lotus Notes:  Ability to schedule bi-weekly meetings through Outlook Integration and Lotus Notes Integration.  This was implemented in our most recent release T26

Ideas under review with our Product Management Team – will keep you apprised of the status.

EC Programs UI change:  Idea centered around the premise that EC programs would be more desirable/used more if attendees didn't have to click on the title of the program to expand it. Many attendees quickly navigate the page, not realizing that if they click on the title, they can see the multiple events within the program. If the program link cannot be expanded by default, it may provide more clarify if we could add for example, "5 events listed" under program title. 

Need a Best practices Document for implementing TC On Demand services:  It would be helpful if we had an "On Demand Best Practices" document posted under, "Support", "User Guides".

Modify the price field for recorded sessions:  For recorded sessions I would like to the ability to modify the price of the course field to include alphanumeric characters - or to include another option: Call for pricing. My reasoning for this: Our recorded sessions are not free and I do not want my customers going thru the 3rd party for payment - they are our competitor.  Being looked at as part of a future revamp and creating an advanced eCommerce module across all services.

Record and Playback - Ability to sort/group recorded sessions on EC and/or TC:  Add ability to sort or group recorded sessions on EC or TC recorded session pages by business unit, geography, etc, to make it easier for the user to find recordings when browsing the posted recordings page. 

e-Commerce for UK:  Ability to use e-Commerce in British Pounds vs. $USD.

 Add some privileges to the Host Role in Training Center:  Allow the Host role to create and launch polls, perform file transfers. This would allow the presenter to focus on facilitating and the Host to set things up and send documents. Makes sense, right?
 
Automation of Site Admin Reports (for all services): 

1)  Allow specific Users - by entering e-mail address(es) & separating by a comma or semicolon

2) Frequencies - weekly, biweekly, monthly, or quarterly

3) Specific type of report - whether it’s “Session Summary” & “Attendee Detail” and even a possible new report for telephony-only

4) Matching them to a specific date - allowing reports to have a permanent date range.  That way their report date range can match their invoice date range.  (i.e. a Monthly Session Summary report from 16th to 15th of each month.  That way they don’t have to come to the site admin page and send it out manually.

5) Multiple reports allowing site admin to request more than one report (i.e weekly attendee and monthly usage)

6) Format - Html, .CSV or text

 
No plans to implement/Retired Ideas

Event, task, to-do support/display in WebOffice calendar:  Request for ability to display an all day event in the WebOffice calendar so that the day has a different background color. This would be useful to display all day events such as tradeshows, life events, etc without blocking out time in the calendar has been retired as this isn’t forecasted for a future roadmap implementation.