Are these the steps you took to start your teleconference during a breakout session?
If you are in the main session teleconference when a breakout session starts, the following dialog box appears.

If you select Yes, you are switched to a breakout session teleconference.
If you select No, you will not join the breakout session teleconference at this time. However, you can join later by selecting Switch to Breakout Teleconference from the Communicate menu.
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To use an Integrated VoIP conference, your computer must meet the system requirements for Integrated VoIP. For details, see Starting an Integrated VoIP conference.
When you start an Integrated VoIP conference in a breakout session, all the Integrated VoIP options that the host set up in the main session apply to the breakout sessions.
To start an Integrated VoIP conference in a breakout session:
- In the Breakout Session window, on the Communicate menu, point to Integrated VoIP, and then choose Start Conference.
- Optional. To use the Volume dialog box to adjust the volume of your speakers or microphone or to mute or unmute your speakers or microphone, point to Integrated VoIP, and then choose Volume.
- Optional. To use the Audio Setup Wizard to set up audio options, choose Audio Setup Wizard on the Communicate menu.
The following occur:
- The Volume dialog box appears, on which you can adjust the speaker or microphone volume.
- A microphone symbol appears to the left of your name in the participant list on the Breakout Sessions Manager panel.
Note: The microphone symbol flashes to indicate which participant is speaking during the breakout session.
- The Join Integrated VoIP Session message box automatically appears in the Session window for each participant in the breakout session whose computer has a supported sound card. Participants can then choose to participate in the Integrated VoIP conference.
To find further help information regarding the WebEx service please do the following:
Navigate browser to your WebEx site (Example: https://sitename.webex.com).
Select the service you are using by clicking on the link at the top of the page (Example: Meeting Center, Training Center, Event Center).
Click on the Assistance link located on the left hand navigation bar.
Click on the Help link. |