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Subject: Installing Outlook integration doesn't add the toolbar to Outlook
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russk
Posts:2
12/17/2007 4:27 PM Alert 

I had an error message related to the outlook integration recently.  It was apparently an outlook message that allowed me to 'disable" the plug in.

later, I uninstalled and re-installed the webex outlook integration.  It seemed to install fine, but when I re-open outlook, I don't get the webex toolbar.

Any ideas?
ssaurabh
Posts:12
12/18/2007 11:44 AM Alert 
Try these steps and see if it helps -

1. Go to Outlook tool bar. Select Help --> About Microsoft Office Outlook.

2. Click on button "Disabled Items"

3. Do you see WebEx plug-in listed there? If yes, select the WebEx plug-in and click enable.

4. Restart yoiur Outlook and you will see WebEx plug-in there.
russk
Posts:2
12/18/2007 11:52 AM Alert 

That worked.  Thanks!  I knew I just wasn't finding the correct button to push in outlook.  I don't think there could be a more un-intuitive menu to put this enable/disable function on in outlook.
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