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Subject: Vista service pack 1 and Webex freezing screen
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claudio23mx
Posts:1
05/30/2008 12:08 AM Alert 

Nice to know that i am not alone.

Windows Vista Ultimate SP1

 

Version number: Meeting Center 8.0 (WBS 26)
Page build: 26.49.4.2422
Client build: 26.49.4.2419
Docs build: 26.49.4.2364
ddavidson
Posts:41
05/30/2008 7:04 PM Alert 

All,

We have had a great deal of discussion on this internally at WebEx.  As this thread clearly indicates, some customers have reported that the WebEx application freezes after upgrading to the latest Vista Service Pack (SP1). WebEx is actively investigating this problem. If you experience this or other problems after upgrading to the latest Vista Service Pack (SP1),  we strongly urge you to submit an online ticket at http://support.webex.com  so we may be able to resolve the problem as quickly as possible.  Full details of your environment are essential in order to effectively track and resolve your problem. 

We will of course post additional information as it becomes available. 

forsluna
Posts:1
06/10/2008 5:58 PM Alert 
I too am experiencing this. I have a brand new Thinkpad T61p, Vista Business. I'll start presenting (and as soon as WebEx starts I notice the computer is already running much slower than usual), and within some random timeframe, the mouse cursor goes away, all the windows lock up, and a hard reset is the only option. On XP I never had this problem. One time it seemed as if the computer just had frozen, the second time, the hard drive was working very hard but I could get no response. I had zero issues with this laptop before the first WebEx usage. Our company is on WBS 26.
alan.gunn
Posts:1
06/11/2008 11:23 AM Alert 
I have the same issue.

Meeting Center 7.5.3L
WBS 25
Page build: 25.41.14.1758
Client build: 25.41.13.1734
Docs build: 25.40.0.1125

Compaq 6720s with Vista Business SP1. Freezing in the middle of demos is not good.
zielin
Posts:1
07/09/2008 3:21 PM Alert 
I am experiencing the same issue. Has a solution been found yet?

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Version number: Meeting Center 8.0 (WBS 26)
Page build: 26.49.8.2701
Client build: 26.49.8.2689
Docs build: 26.49.4.2364
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