Glad to know I'm not alone on this pesky issue. I've now converted ARF files for about 4 hours and failed each time to get video included. I've made sure my Windows Media player was the latest version (11.xxxx). Removed and reinstalled the Network Recording Player twice. Spoke with tech support for over an hour. I'm also sure that my hair is ever more grey that before, but I can't attest to that.

Can anyone give me any suggestions?

Thank you in advance for your help.

Herb

I am also having this issue using the Cisco Corporate Standard desktop image on a Thinkpad T61 Laptop w/ Media Player 10 and Encoder V.9.

It is really a pain that I have to call Webex techsupport to convert my ARF files to WMV.

In addition, if you convert to Flash, the Network Recording Player exports two FLV files - one for audio, one for video -- and you can't bind them together to make one flv file.

On the Mac player, there is no export using quicktime (H.264). There is no export at all.

So to recap:

Export to WMV doesn't work or is unstable at best.

Export to Flash creates too many files

Export in Mac isn't available.

Please fix this functionality!