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Subject: Outlook won't run the add-in
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tomdowler
Posts:1

08/14/2008 11:58 AM Alert 

Hi

 

I'm having issues getting the productivity tools add-in working with Outlook 2007 on one particular machine.

I've tried uninstalling and reinstalling the app but when I start Outlook nothing happens - no webex toolbar, no options to add webex meeting to calendar entry, etc.

I've gone into the Trust Center > Add-ins and no matter what I do I can't get the add-in to Active Application Add-ins list - it was showing up in the disabled list, but I removed it and readded it, but now it says it won't start due to a runtime error and it plonks it in the Inactive Application Add-ins list.

Like I say, I've tried uninstalling / reinstalling, restarting, rebooting completely and nothing seems to work.

 

Any ideas?
Thanks
Tom

 

ssaurabh
Posts:12

08/15/2008 2:51 PM Alert 
Hi Tom,

I will recommend that you get in touch with WebEx technical support team, they will help you resolve this issue. Best way to get in touch with tech support team will be to go to http://support.webex.com/support.

Sangeet
scott.townsend
Posts:1

10/01/2008 2:54 PM Alert 

Tom, you get an Answer from Tech Support?

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