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tagged: 'elearning'
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1. Emerging Technologies to Transform Training
http://www.webex.com/web-seminars/enroll_recording/664942721?se=yes&sc=yes

Recorded Event:  6/28/07
Duration: 1 hour

Rapidly emerging changes in technology challenge every workplace learning and performance professional, while presenting opportunities for growth and development. Dr. Gary Woodill presented a general overview of the state of e-learning today, and introduced 10 of the most transformative emerging e-learning technologies in terms of their impact on the workplace. As well, he showed how new e-learning websites are being built around the idea of a mashup, that is, a mixing of many different technologies and information sources into a just-in-time personalized offering for each learner.
2. The End of Business as Usual
Rapid_Product_Rollout.pdf
Explore how the internet can be used to facilitate rapid product rollout in the Financial Services Sector. This paper discusses the advantages of online training over traditional methods for both speed and cost efficiency when timely training is essential. (4 pages)
3. In-Depth Case Study: Virtual Classroom Use at Hitachi Data Systems
Virtual_Classroom_Technology.pdf

This in-depth case study from Bersin & Associates examines how Hitachi Data Systems  (HDS) selected and implemented a virtual classroom solution for live online training.  In the case study, you will learn how HDS:

  • Determines whether a requested course is appropriate for vILT;
  •  
  • Identifies and promulgates best practices in vILT development and deliverySpecially trains and qualifies vILT instructorsProvides vILT instructors with guidelines and recommendations
  •  
  • Handles instructor and student resistance regarding virtual classroom technology
Follows a detailed process plan for developing virtual classroom courses
4. Best Practices in Online Customer Training
Online_Customer_Training_Best_Practices.pdf
Understand the best practices around building a profitable online training business. By Karen O'Leonard of Bersin Associates (31 pages).
5. Impacting Business with Online Training
Impacting_Business_with_Online_Training.pdf
This paper explores how companies are using technology-based learning to support business initiatives. Bersin & Associates views the evolution of e-learning in the business world as entering the third stage. Organizations are focusing on other strategic benefits by leveraging technology-based learning and information sharing in innovative ways. (19 pages)
6. Review - Same as it ever was: WebEx Training Center
Training_Media_Review_-_Training_Center.pdf
WebEx was the upstart among virtual classroom companies. In the past seven years, it came from nowhere to profitability, the aspiration of all companies and the achievement of very few e-learning enterprises.

The trajectory is more in keeping with technology companies during those glorious bubble years.

WebEx has succeeded by ignoring conventional wisdom. It offers no installable software, but it does maintain a private network for transmitting meetings and training. It makes a living from a pure hosted solution and boasts the largest share of the online meeting and web conferencing service market. It is also a leading contender in the virtual classroom market. (5 pages)

7. WebEx Support Center Overview
Support_Center_-_Cover_Graphic_-_LW_040407.ppt
Graphic describing the three components of WebEx Support Center - Remote Support, Remote Access, and System Management.

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